Choose Start | Control Panel | View by Large Icons (upper right of window) | User Accounts | Manage your credentials (left column).

Clear your cached passwords (Note: you may need Admin rights to do this) - Windows.Mac Outlook - Choose Tools | Accounts | type your HawkID password in the password field. Deselect the 'Always prompt for logon credentials' check box.If prompted, in the Password: text box, type your password.Choose File | Account Settings | Account Settings.Verify that prompt for Credentials isn’t checked in profile:.If prompted again after Cancel, move on to step 3. Be sure to use when prompted for your Outlook credentials and check the ' remember credentials' box.Try logging into Outlook on the web? If you can log into Outlook on the web, then try restarting Outlook.It will run diagnostics and attempt to fix the issue. If the steps below don't work, download and install the Microsoft Support and Recovery Tool. In this case, please contact your local ITS Support Team or the ITS Help Desk. In some cases, you may need administrative rights to update these settings. Post questions, follow discussions and share your knowledge in the Community.If you are continually being prompted for your password in Outlook try the steps below, one at a time, to resolve the issue. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help.

To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select Help on the menu bar and enter your query. Which browsers work with Office for the web and Office Add-insįix account settings being out-of-date in Mail or Calendar Still need help? If you're still having problems with signing in, read When you can't sign in to your Microsoft account. On the Enter password page, clear Keep me signed in. Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next.

In, select your account picture at the top of the screen. If automatically signs you in, turn off automatic sign in.

Microsoft outlook 2016 login prompt